How We Verify Sellers at 1Antiq: Our Commitment to Authenticity, Quality and Trust

At 1Antiq, we believe that a marketplace is only as trustworthy as the sellers and products it brings together.

When a customer purchases an antique, collectible, vintage piece, artwork, handicraft, or any other valuable item through an online marketplace, they should have confidence that the business behind the product is genuine, identifiable, and operating from a real location.

That is why we do not allow every registered seller to immediately start selling on 1Antiq.

Our seller verification process is designed to go beyond simply checking an online application. We verify business documentation, review sample products, conduct physical quality checks, verify the seller's business premises, and personally visit the owner's address and factory or place of operations when required.

Only after completing our verification process does a seller become eligible to appear publicly on the 1Antiq marketplace.

This approach takes more time and effort, but we believe it is necessary to build a marketplace where buyers can shop with greater confidence.

Why Seller Verification Matters

Online marketplaces can make it easy for anyone to create a seller account. However, creating an account does not necessarily prove that a business is genuine, that its products meet the required standards, or that the information provided by the seller is accurate.

At 1Antiq, we take a different approach.

We want to know who is behind the store, where the business operates, whether the submitted business information is genuine, what type of products the seller intends to offer, and whether those products meet our quality expectations.

Our verification process therefore looks at the seller from multiple angles.

We review:

• Business identity and registration information
• Government and business documents
• Address information
• Tax and registration details where applicable
• Sample products
• Product quality
• Seller information and business operations
• Seller dashboard information
• Physical business premises
• Factory, workshop, warehouse, or place of production where applicable
• The overall consistency between the information submitted online and the real-world business

The objective is simple: we want the seller profile on 1Antiq to represent a real and verifiable business.

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Step 1: Seller Registration

The process begins when a business or individual applies to become a seller on 1Antiq.

During registration, the seller provides information about their business, ownership, contact details, address, and the type of products they intend to sell.

At this stage, the seller account is not automatically considered verified.

Registration simply starts the verification process.

The information provided during registration becomes the foundation for the checks that follow. This is why we expect sellers to provide accurate and consistent information.

If information submitted during registration does not match the supporting documents or information found during subsequent verification, we may request clarification or additional documentation.

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Step 2: Collection of Business Documents

Once the seller registration is submitted, we begin reviewing the business documentation.

Depending on the nature of the seller and the applicable requirements, we may collect documents such as:

• MSME or Udyam registration documents
• Aadhaar or applicable identity documentation
• Address proof
• GST registration documentation
• TIN or other applicable tax identification details
• Business registration documents
• Other supporting documents that may be necessary for verification

Documents are generally submitted in PDF or another accepted digital format so that our team can review the information systematically.

The purpose of collecting these documents is not simply to have paperwork on record.

We use the information to establish that the seller is identifiable and that the business information provided to 1Antiq corresponds with the documentation submitted.

We pay attention to details such as the business name, owner's or authorised person's information, registration details, addresses, tax information, and other relevant identifiers.

Where applicable, information may also be checked against available official or reliable records.

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Step 3: Document Verification

Submitting a document does not automatically mean that the document is accepted.

Our team reviews the submitted documents for consistency and validity.

For example, the business information provided during registration should reasonably correspond with the information appearing in the submitted business documents.

Similarly, the address provided by the seller should be consistent with the address information supplied as part of the verification process.

If there is a discrepancy, our team may contact the seller and ask for an explanation or additional supporting documentation.

This is important because businesses can have different registered, operational, manufacturing, warehouse, or correspondence addresses.

Rather than immediately rejecting an application because of a difference, our team may seek clarification when appropriate.

The goal is to understand the actual business structure and establish whether the seller can be reasonably verified.

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Step 4: Sample Product Submission

Document verification is only one part of our seller verification process.

For sellers who intend to list physical products on 1Antiq, we may also request sample products.

This is particularly important because a marketplace should not evaluate a seller solely on paperwork.

We want to understand the actual products that the seller intends to offer to customers.

The seller may therefore be asked to provide selected samples for review.

The samples help our team understand the seller's product quality, finishing, construction, presentation, materials, and overall standard.

For categories involving antiques, collectibles, vintage products, handicrafts, decorative pieces, artwork, furniture, or other specialised goods, physical examination can provide information that photographs alone cannot always communicate.

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Step 5: Physical Quality Check

When samples are received, our team physically examines them.

This is an important part of the 1Antiq verification process.

Photographs can show appearance, but they cannot always reveal the complete condition or quality of an item.

During physical examination, our team may consider factors such as:

• Overall workmanship
• Material and construction
• Finishing quality
• Visible defects
• Damage or repairs
• Product condition
• Consistency with the submitted description
• Packaging and presentation where relevant
• General suitability for the marketplace
• Other characteristics relevant to the particular product category

The exact checks can vary depending on what the seller is offering.

For example, the considerations for a piece of antique furniture may be very different from those for jewellery, decorative objects, artwork, handicrafts, or collectibles.

Our objective is not to make every product identical.

Different products naturally have different characteristics, especially in the antique and vintage categories.

Instead, we want to ensure that the seller's products meet the quality and marketplace expectations appropriate to their category.

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Step 6: Understanding the Seller's Real Business

One of the most important aspects of our verification process is establishing that the business represented online actually exists in the real world.

A seller profile can be created online, but a genuine business has a physical presence, people, products, operations, and a real business address.

This is why our verification process can extend beyond online documentation.

We may verify the seller's operational address and understand the nature of the business carried out there.

For manufacturers and producers, this can include a factory, workshop, production unit, warehouse, studio, or other relevant operating location.

For traders or businesses that operate differently, the relevant business premises may be verified according to the nature of their operations.

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Step 7: Physical Visit by Our Director and Verification Team

The final stages of our verification process involve one of the most important checks we conduct.

A member of the 1Antiq leadership team, along with our verification team, may physically visit the seller's address.

The visit is conducted by one of our directors:

Areeba Parveen MOHD FAEEZ MOHD HAMZAH

One of our directors, together with members of our team, participates in the verification process.

During the visit, our team verifies the owner's or business representative's address and examines the actual business environment.

Where applicable, our team also visits the seller's factory, workshop, warehouse, studio, or other operating premises.

This allows us to compare the information submitted during the online application with the real-world business.

We may look at:

• The physical location
• Business operations
• Products and inventory
• Manufacturing or production activity where applicable
• Workshop or factory setup
• Storage arrangements
• Product handling
• Business signage or other identifying information where relevant
• The general nature of the seller's operations
• Whether the physical business appears consistent with the information submitted to 1Antiq

The purpose of this visit is not to interfere with the seller's business.

It is a verification step intended to provide an additional layer of confidence that the business and seller represented on 1Antiq correspond with a real-world operation.

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Step 8: Seller Dashboard Verification

The seller's online presence is also reviewed before final approval.

Our team reviews the seller dashboard and the information associated with the seller account.

We check whether the required information has been completed and whether the seller's account is ready to operate within the 1Antiq marketplace.

This can include reviewing:

• Seller profile information
• Business details
• Contact information
• Address information
• Verification status
• Product-related information
• Required account information
• Other marketplace requirements

The purpose is to ensure that the seller's online account is consistent with the information collected during the verification process.

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Step 9: Final Internal Review

After the documentation checks, product checks, physical verification, and seller dashboard review are completed, the application goes through a final internal assessment.

At this point, our team considers the information collected throughout the entire process rather than relying on a single document or individual check.

We look at the complete picture.

Does the submitted documentation correspond with the seller?

Does the address information make sense?

Do the sample products meet the required standards?

Does the physical business exist?

Does the factory, workshop, warehouse, or operating location correspond with the seller's business?

Does the seller dashboard contain the required information?

Are there any unresolved inconsistencies?

Only after the required verification stages are satisfactorily completed can the seller be approved.

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Step 10: Periodic Re-Verification of Every Verified Seller

At 1Antiq, seller verification does not end once a seller is approved.

We believe that trust needs to be maintained over time.

That is why, after a seller has completed the initial verification process, we periodically re-verify the seller's business and operating location.

Generally, our team conducts a re-verification visit approximately every 3 to 5 months after the seller's initial verification, subject to our internal verification schedule and the nature of the seller's business.

During these visits, a member of our re-verification team physically visits the seller's relevant business premises.

This can include the seller's:

• Shop
• Factory
• Workshop
• Warehouse
• Studio
• Production facility
• Other relevant operating location

The purpose is to make sure that the business continues to operate from the verified location and that the seller's operations remain consistent with the information provided to 1Antiq.

Re-Verification Is Conducted by Our Dedicated Team

1Antiq has a dedicated team of 10 employees responsible for carrying out ongoing seller re-verification and related checks.

These team members are responsible for visiting verified sellers and carrying out physical checks according to our internal verification procedures.

The re-verification process is therefore not dependent on a single individual.

Our dedicated team allows us to maintain a regular schedule of physical checks across our verified seller network.

During a visit, the assigned team member may verify the seller's premises, business activity, products, operational setup, and other relevant details.

Where appropriate, our team may also compare the current situation with information collected during the seller's original verification.

Why Do We Re-Verify Sellers?

Businesses can change after their initial approval.

A seller may move to another location, change their operating model, change their product range, expand their factory, alter their production setup, or make other significant changes.

A business that was genuine and operating from a particular location at the time of onboarding should continue to meet our marketplace requirements.

Regular physical re-verification helps us identify material changes rather than assuming that the original verification remains sufficient forever.

This is particularly important for a marketplace where the identity and physical presence of the seller are important factors in building customer confidence.

What Happens During a Re-Verification Visit?

A member of our 10-person re-verification team visits the relevant seller location and performs the required checks.

Depending on the nature of the business, the team may verify:

• Whether the seller is still operating from the verified location
• Whether the shop, factory, workshop, or other premises are operational
• Whether the nature of the business remains consistent with the information provided to 1Antiq
• Whether the seller's product category remains appropriate
• The general condition and operation of the business premises
• Production or manufacturing activity where applicable
• Product storage and handling where relevant
• Other information required under our internal verification procedures

The team records the results of the re-verification process for internal review.

If everything remains satisfactory, the seller continues as a verified 1Antiq seller.

If our team identifies a significant discrepancy or change, additional clarification or verification may be required.

Verification Is a Continuing Process

Our approach can therefore be described as:

Register → Document Verification → Product Quality Check → Physical Verification → Final Approval → Periodic Re-Verification

This means that verification is not something that happens only once when a seller joins 1Antiq.

It is an ongoing process.

The initial verification establishes the seller.

The periodic re-verification helps us ensure that the seller continues to operate as expected.

A Marketplace That Checks Beyond the Screen

One of the defining principles behind 1Antiq is that we do not want seller verification to exist only inside a computer system.

Our team goes beyond digital documents and online profiles.

We physically meet sellers.

We inspect sample products.

We visit business locations.

We verify factories and operating premises where applicable.

And even after a seller has been approved, our 10-member re-verification team continues to conduct physical visits approximately every 3 to 5 months.

This gives our marketplace a continuing human verification layer.

Our Commitment Does Not End With Approval

For us, approving a seller is not the finish line.

It is the beginning of a continuing relationship.

We want sellers on 1Antiq to understand that maintaining their verified status comes with an ongoing responsibility to provide accurate information and operate in accordance with our marketplace requirements.

Likewise, we want buyers to know that we do not simply verify a seller once and forget about them.

We continue to carry out physical re-verification as part of our marketplace oversight.

Our goal is to build a marketplace where trust is continuously maintained rather than assumed.

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A Seller Cannot Simply Register and Start Selling

This is one of the most important points about selling on 1Antiq.

Creating a seller account does not automatically make a seller publicly visible on our marketplace.

A seller may complete registration and submit their information, but their store does not immediately appear on the main 1Antiq website.

The seller must first go through our verification process.

This distinction helps us maintain a controlled marketplace environment.

We believe that seller onboarding should not be treated as an automatic publishing system.

It should be a verification process.

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When Does a Seller's Store Become Visible?

A seller's shop or store becomes visible on the main 1Antiq website only after the seller has successfully completed the required verification process and has been approved.

Until that point, the seller does not receive the same public marketplace visibility as an approved seller.

This creates a clear separation between:

Registered Seller

and

Verified 1Antiq Seller

Registration means that a seller has applied to join the platform.

Verification means that 1Antiq has completed the required checks and approved the seller for marketplace participation.

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Product Uploading Comes After Verification

Another important part of our system is that sellers are not permitted to freely upload their complete catalogue immediately after registration.

Only after the seller has completed the verification process and received approval can they proceed with uploading their catalogue or products according to the applicable marketplace requirements.

This gives us an opportunity to establish the seller's identity and business first, before their products become part of the public marketplace.

It also helps us maintain a more organised onboarding process.

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Why We Combine Online and Physical Verification

Many online platforms rely primarily on digital information.

At 1Antiq, we believe physical verification adds another meaningful layer of trust.

A document can provide business information.

A product sample can demonstrate physical quality.

A seller dashboard can show how the business is represented online.

A physical visit can help establish whether the business actually exists at the stated location and whether its operations correspond with the information provided.

Each check answers a different question.

When these checks are combined, our team can develop a much more complete understanding of the seller.

That is why our verification process is deliberately multi-stage.

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Verification Is Not Just About Documents

It is easy to think of verification as a process where a company simply checks an ID card or registration certificate.

For 1Antiq, verification goes further.

We want to understand the business behind the seller account.

Who operates the business?

Where is the business located?

What products does the business offer?

What is the quality of those products?

Does the business operate from the address provided?

If the seller is a manufacturer, does the manufacturing or production facility exist?

Does the information provided online correspond with what our team finds during verification?

These questions help us create a stronger foundation for the marketplace.

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Our Approach to Product Quality

1Antiq is intended to be more than a place where sellers upload photographs and customers place orders.

We want the marketplace to have a reputation for carefully selected sellers and quality products.

That is why physical sample checks are an important part of our approach.

Product quality can involve many different factors depending on the category.

For an antique or vintage item, age, condition, craftsmanship, restoration, material, provenance information, and overall presentation may all be relevant.

For a handmade product, craftsmanship, finishing, construction, materials, and consistency may be important.

For other categories, different quality considerations may apply.

Our team therefore evaluates products according to their nature rather than applying an identical checklist to every product.

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Building Trust Between Buyers and Sellers

A marketplace works best when both sides can trust the platform.

Buyers need confidence that the sellers they discover are genuine.

Sellers need confidence that they are joining a marketplace that takes quality and authenticity seriously.

1Antiq's verification process is designed to support both sides.

For buyers, it creates an additional layer of confidence that approved sellers have gone through a structured onboarding process.

For sellers, it creates a marketplace where businesses are expected to meet certain standards before receiving full marketplace access.

Trust is not created by a badge alone.

It is created by the work that happens before that badge is displayed.

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What Happens If Information Cannot Be Verified?

Verification does not always proceed in a straight line.

Sometimes documentation may be incomplete.

Sometimes an address may require clarification.

Sometimes information provided during registration may not match the supporting documents.

Sometimes sample products may not meet the required quality standards.

In such situations, our team may request additional information, clarification, documentation, or another sample where appropriate.

A seller may therefore remain under review until the required concerns are resolved.

If the required verification conditions cannot be satisfied, 1Antiq may decline the seller application or restrict marketplace access.

Our priority is not to approve as many sellers as possible.

Our priority is to build a marketplace that customers can trust.

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Verification Is an Ongoing Responsibility

Seller verification does not mean that a seller is permanently exempt from marketplace standards.

After approval, sellers remain responsible for maintaining accurate business information and complying with 1Antiq's marketplace requirements.

If there are significant changes to the seller's business, address, ownership, products, or other relevant information, additional verification may be required.

Similarly, if concerns arise regarding a seller's products, information, customer experience, or compliance with marketplace policies, 1Antiq may conduct additional checks.

Verification is therefore part of an ongoing commitment to marketplace quality rather than a one-time formality.

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A Human Verification Process

Technology makes online marketplaces possible, but trust still requires human involvement.

At 1Antiq, our verification process combines digital documentation and technology with human review and physical verification.

Our team does not simply look at a seller account and press an approval button.

We review documents.

We examine products.

We communicate with sellers.

We verify business information.

We may visit the business location.

Our directors participate in the verification process.

This human involvement is particularly valuable for a marketplace dealing with products where quality, craftsmanship, authenticity, condition, and physical characteristics can be important.

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The People Behind Seller Verification

Our seller verification process is supported by the leadership and verification team at 1Antiq.

One of our directors participates in the physical verification process together with members of our team.

Our directors include:

Areeba Parveen MOHD FAEEZ MOHD HAMZAH

Their involvement reflects the importance we place on seller verification.

We believe that marketplace trust should be treated as a leadership responsibility, not simply as an automated software process.

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Our Five-Layer Approach to Seller Verification

The complete process can be understood through five broad layers:

1. Identity and Business Verification

We collect and review the seller's required business and identity documents, including applicable MSME, Aadhaar, address, GST, TIN, and other supporting documentation.

2. Document and Information Review

Our team checks the consistency of the information submitted across the application and supporting documentation.

3. Product Quality Verification

Sample products may be requested and physically examined by our team to assess their quality and suitability.

4. Physical Business Verification

One of our directors, together with our team, may visit the owner's address and the relevant business premises, including a factory, workshop, warehouse, or other operating location where applicable.

5. Final Seller and Dashboard Approval

The seller's account and dashboard are reviewed before final approval. Only after successful verification can the seller's store become visible on the main 1Antiq website and the seller proceed with catalogue or product uploads.

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Why We Take These Extra Steps

There is an easier way to operate an online marketplace.

A platform can allow anyone to register, upload products, and immediately appear in search results.

But that is not the approach we want for 1Antiq.

We understand that additional verification requires more work from sellers and more work from our team.

It can involve documentation, communication, sample products, physical inspections, and time.

We believe that the additional effort is worthwhile.

A marketplace earns its reputation over time.

Every seller contributes to that reputation.

Every product contributes to that reputation.

Every transaction contributes to that reputation.

That is why we want to be careful about who gets access to the 1Antiq marketplace.

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Our Promise to Buyers

When you browse 1Antiq, we want you to know that seller onboarding is not simply an automated registration process.

Before an approved seller becomes publicly visible, we work to establish the seller's identity, review their documentation, assess their products, and verify their business through the appropriate stages of our process.

This does not mean that every product can be guaranteed to be perfect, nor does verification replace a buyer's own due diligence for high-value purchases.

However, it does mean that we have put a structured verification process behind the sellers we allow onto our marketplace.

That distinction matters.

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Our Promise to Sellers

We also recognise that genuine businesses deserve a marketplace where their credibility is respected.

Our verification process is intended to distinguish genuine, identifiable sellers from accounts that cannot meet our requirements.

We ask sellers to provide accurate information, cooperate with documentation checks, provide samples when requested, and support our physical verification process.

In return, verified sellers can become part of a marketplace built around trust, quality, and responsible commerce.

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The 1Antiq Standard

At 1Antiq, we are building our marketplace around a simple principle:

Trust should be earned before visibility is given.

That principle is reflected throughout our seller onboarding process.

A seller registers.

We collect the required information and documentation.

Our team reviews the documents.

We verify the business information.

We request and physically inspect sample products where applicable.

Our team conducts the necessary physical verification.

One of our directors, Areeba Parveen, MOHD FAEEZ, or MOHD HAMZAH, participates in the verification process along with our team.

We verify the seller's business premises and relevant factory or operational location where applicable.

We review the seller's dashboard and account information.

Only after the required verification stages are successfully completed is the seller approved.

Only then can the seller's shop or store appear on the main 1Antiq website.

And only after approval can the seller proceed with uploading their catalogue or products.

This is how we aim to keep 1Antiq more trustworthy, more accountable, and more carefully curated.

Trust Starts Before the First Sale

For us, seller verification is not an administrative formality.

It is the first step in building a relationship between 1Antiq, its sellers, and its customers.

We want every seller joining the platform to understand that verification matters.

We want every buyer to know that seller onboarding involves more than simply creating an account.

And we want 1Antiq to grow on a foundation of genuine businesses, carefully reviewed products, and responsible marketplace practices.

The process may take more time.

It may require more documentation.

It may require physical inspection.

It may require our team to travel and meet the business in person.

But we believe that trust is worth the effort.

1Antiq: Verified sellers. Carefully reviewed products. A marketplace built on trust.